This course requires effective, verbal, non-verbal and written communication skills.
Verbal communication |
Level |
Inherent requirements statements |
1 |
Effective and efficient verbal communication, in English, is imperative to speech pathology practice in Australia and an essential requirement to provide safe and effective speech pathology services. |
2 |
Student demonstrates:
- Sensitivity to individual linguistic and/or cultural differences.
- Ability to understand and respond to verbal communication accurately, appropriately and in a timely manner.
- Ability to provide clear instructions and information in the context of the situation.
- Clear and timely feedback and reporting
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3 |
Justification of inherent requirement:
- Speed and interactivity of communication may be critical for individual safety or treatment.
- Timely, accurate, effective and culturally appropriate delivery of instructions and information is critical to individuals’ safety, treatment and management.
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4 |
Adjustments must address effectiveness, timeliness, clarity and accuracy issues to ensure safety and appropriate care. Adjustments specific to the individual can be discussed with the Campus Disability Advisor. |
5 |
Exemplars:
- Participating verbally in tutorial discussions, simulation and professional practice meetings.
- Establishing rapport with clients during speech pathology services and responding appropriately to requests from clients, supervisors and other health professionals, in the professional practice setting.
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Non-verbal communication |
Level |
Inherent requirements statements |
1 |
Effective non-verbal communication is fundamental to speech pathology practice and needs to be respectful, clear, attentive, empathetic, honest and non-judgmental. |
2 |
Student demonstrates:
- The capacity to recognise, interpret and respond appropriately to behavioural cues
- Consistent and appropriate awareness of own behaviours.
- Sensitivity to individual differences
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3 |
Justification of inherent requirement:
- The ability to observe and understand non-verbal cues assists with building rapport with people and gaining their trust and respect in academic and professional relationships.
- Displaying consistent and appropriate facial expressions, eye contact, being mindful of space, time boundaries and body movements and gestures promotes trust in academic and professional relationships.
- Being sensitive to individual differences displays respect and empathy to others and develops trusting relationships.
- The ability to observe and understand non-verbal cues is essential for safe and effective observation of client symptoms and reactions to facilitate the assessment and treatment of clients.
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4 |
Adjustments must enable the recognition, initiation of, or appropriate response to, effective non-verbal communication in a timely and appropriate manner. |
5 |
Exemplars:
- Recognising and responding appropriately to cues and activities in the university environment.
- Recognising and responding appropriately to visual and auditory cues in the professional practice setting, including when working with multiple clients in a group setting.
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Written communication |
Level |
Inherent requirements statements |
1 |
Effective written communication is a fundamental speech pathology responsibility with professional and legal ramifications. |
2 |
Student demonstrates the capacity to construct coherent written communication appropriate to the circumstances. |
3 |
Justification of inherent requirement:
- Construction of written text-based assessment tasks to reflect the required academic standards are necessary to convey knowledge and understanding of relevant subject matter for professional practice.
- Accurate written communication, including record-keeping and client notes which meet legal requirements, is vital to provide consistent and safe client care.
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4 |
Adjustments must meet necessary standards of clarity, accuracy and accessibility to ensure effective recording and transmission of information in both academic and professional practice settings. Adjustments specific to the individual can be discussed with the Campus Disability Advisor. |
5 |
Exemplars:
- Constructing client notes, reports and information sheets in a timely manner that meets legal and professional standards in a range of modes (written, electronic).
- Writing accurate reports that are appropriate for the intended reader using correct spelling, grammar, punctuation, paragraph structure and organisation of information.
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