Student safety

Safety shouldn’t be an afterthought. We pride ourselves on offering a welcoming environment for everyone, and we take your safety seriously. Each student and staff member at each of our campuses has the right to feel safe and to be treated in a respectful way.

Safety is also a team effort. Everyone has a role to play, whether through your own actions or by promoting and displaying ethical-bystander behaviour.

Emergency and safety
Call
Campus security 1300 729 452 or 8888 (internally)
Emergency

In a life-threatening situation please call 000 (triple zero).
Download the SafeZone app
More emergency and safety information

Counselling

Make an appointment (Login to Student Portal)

Our safety commitment

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We’re committed to ensuring our campuses are places of safety and respect for all, and free of harassment and discrimination.

We have zero tolerance for sexual assault and sexual harassment. And we expect all of our staff and students to behave in a manner that is respectful, inclusive and fair. On every campus, at all times.

There are a number of ACU policies, procedures and protocols to prevent and respond to harassment (including sexual harassment) and discrimination.

Report a life-threatening emergency

If you are in a life-threatening situation, please dial triple zero (000). After calling triple zero, please report the situation to our national security centre.

Call 1300 729 452 or 8888 from an internal ACU phone.

Report an incident

Stay secure on campus

Report a safety issue to us

If you need to report a safety issue, our national security centre provides on-campus security and a 24/7 response line.

Call 1300 729 452 or, if you have access to an internal ACU phone, 8888.

Contact security

Student residence support

If you're living in student accommodation, we offer 24-hour support. Our secure purpose-built properties are also equipped with CCTV.

Contact our friendly Student Accommodation team for more information.

Contact us
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Download SafeZone

Contact our national security centre directly through SafeZone, an app for mobile devices. All staff and students are pre-registered for this app.

Get SafeZone

Respect. Now. Always.

A woman is shown something on a laptop by a man

To keep our students safe on campus, we've united with universities across the country to promote Respect. Now. Always.

This campaign raises awareness of sexual assault and sexual harassment, and lifts visibility of student support services. It also aims to collect data to improve university policies and services, and share best practices.

Learn more about Respect. Now. Always.

Read the report

Respect. Now. Always. responds to the results of the National Report on Sexual Assault and Sexual Harassment at Australian Universities.

Conducted by the Australian Human Rights Commission, the report surveyed more than 30,000 students from all 39 universities in Australia, including ACU students.

Read the full report

View results from ACU students (PDF, 169 KB)

Understand how to read our students' results (PDF, 300 KB)

Read ACU’s response to the national survey report (PDF, 87KB)

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Our campus locations

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Our university values

Our values define who we are. They guide all our actions, and allow our work and our people to create an impact through empathy.

Discover our values

Respect on campus

If you’re a current student, find out how to lodge a complaint, access counselling and support services and read our policies.

Find support

Student services

Succeed in your studies with our range of services, from academic skills development to multifaith chaplaincy to counselling.

Grow with us
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